⚠️ DRAFT — This document is awaiting legal review and has not been published. Do not deploy without legal approval.
Support
Last updated: [DATE — awaiting legal approval]
Getting Help
For questions, issues, or feature requests, contact us at: info@nietoengineeringinc.com
Response Times
We aim to respond to support requests within 24 business hours. Priority support is available on Pro plans.
Known Issues
Check the status bar on the platform homepage for current system status. During maintenance windows, some features may be temporarily unavailable.
Feature Requests
We actively develop based on user feedback. Send feature ideas to the support email with subject line "Feature Request."